Terms and Conditions for Coaches/Providers

Version: 1.2 – 1st September 2025

Governing Law: Georgia

1. Introduction

1.1 These Terms and Conditions (“Coach Terms”) govern your participation as a provider of courses, coaching, or other content (“Coach”, “Provider”, “you”) on the digital marketplace operated by Tigar Academy (the “Platform, the “Company”, “we”, “us”).

1.2 By registering as a Coach and uploading or selling content via the Platform, you agree to be bound by these Coach Terms.

1.3 Customers enter into a contract exclusively with the Platform. All sales, invoicing, and customer relationships are handled by the Platform. You acknowledge that you act as an independent content provider and not as a contracting party to the Customers.

2. Services Provided by the Platform

2.1 The Platform provides technical and commercial infrastructure for the publication, marketing, and sale of your content.

2.2 The Platform may accept purchases made directly via the Platform as well as redemption of valid Platform vouchers.

2.3 Onboarding services, account set-up, and optional additional services (such as a personalized shop page or extended marketing features) are subject to separate fees.

3. Revenue Share and Payment

3.1 The Platform retains a commission (percentage) of 10% of the gross sales price (including GST where applicable) for each transaction made through the Platform.

3.2 Payouts to Coaches are made periodically (monthly, unless otherwise agreed) to the bank account details provided by you.

3.3 If vouchers are sold, the Platform will issue invoices to Coaches upon issuance. Since vouchers are not eligible for refund, the Coach owes the Platform the commission once the voucher is generated by the Coach.

3.4 The Coach bears the sole risk and responsibility for any chargebacks, payment reversals, or disputes initiated by Customers. Any such amounts may be deducted from future payouts or reclaimed from the Coach.

4. Responsibilities of the Coach

4.1 You are solely responsible for the content, accuracy, and legality of your courses, coaching services, and materials.

4.2 You represent and warrant that your content: complies with all applicable laws and regulations, is truthful, not misleading, and does not infringe third-party rights, and does not contain unlawful, defamatory, discriminatory, or otherwise inappropriate material.

4.3 You acknowledge and agree that the Company does not review, monitor, or verify the accuracy of your content. You remain fully liable for all statements, promises, and advice made within your content. The Company, however, reserves the right to restrict or delete content that the Company does not deem to be legal, compliant, or in line with these Terms.

4.4 In the event of a claim, lawsuit, or other legal proceedings arising from your content, you shall fully indemnify and hold harmless the Company.

4.5 The Company does not prescribe or restrict the markets in which you may offer or market your content. You are solely responsible for ensuring that your content and activities comply with all laws, regulations, licensing requirements, or approvals applicable in the jurisdictions where you choose to operate or target customers.

4.6 The Company does not review or verify whether your content requires governmental approvals, accreditations, or certifications in any jurisdiction outside Georgia (for example, approvals for distance learning in certain European countries). You are solely responsible for obtaining such approvals if required.

5. Prohibited Conduct

5.1 You may not use the Platform for illegal activities or to promote unsafe or fraudulent practices.

5.2 Misuse of the Platform, including attempts to circumvent commission payments, may result in immediate suspension or termination of your account.

6. Intellectual Property

6.1 You retain all intellectual property rights in your content.

6.2 By publishing content on the Platform, you grant the Company a worldwide, royalty-free, sublicensable license to host, market, display, and sell the content as necessary for Platform operations.

7. Liability of the Company

7.1 The Company provides the Platform “as is” and disclaims any liability for the content of Coaches.

7.2 The Company shall not be held liable if a Customer asserts claims based on the accuracy, legality, or quality of your content. Such claims are your sole responsibility.

7.3 The Platform operates exclusively under the laws of Georgia. The Company assumes no responsibility or liability if your content is subject to regulatory requirements, restrictions, or prohibitions in other jurisdictions. Any such risks, obligations, or consequences remain solely with you as the Coach.

8. Suspension and Termination

8.1 The Company may suspend or terminate your Coach Account if you breach these Coach Terms, fail to comply with legal obligations, or fail to settle due payments related to vouchers.

8.2 You may terminate your participation at any time by written notice. Any obligations accrued prior to termination remain in force.

9. Governing Law and Dispute Resolution

9.1 These Coach Terms shall be governed by the laws of Georgia.

9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of Georgia.

CUSTOMER TERMS AND CONDITIONS

 

Version: 1.1 – 1st September 2025


Governing Law: Georgia

 

  1. Introduction

1.1 These Terms and Conditions („Terms“) govern your access to and use of the digital marketplace platform operated by Tigar Academy (the „Platform“, the „Company,“ „we,“ „us,“ or „our“).

1.2 By using the Platform, creating a user account, or purchasing content, you („you,“ „User,“ or „Customer“) agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Platform.

1.3 These Terms apply in addition to our Privacy Policy and any other policies and guidelines published on the Platform. Where the context permits, these documents are incorporated herein by reference.

1.4 The Platform acts as a service enabling independent content providers („Coaches“ or „Providers“) to offer digital and other educational products worldwide. Although the content is provided by third parties, all sales and contractual relationships are concluded between you and the Platform. The Coaches act on behalf of the Platform under content contribution arrangements and do not enter into contracts directly with you.

 

  1. Definitions

For the purposes of these Terms:

  • „Platform“ means the digital platform, website, mobile application, or any other technology owned and operated by the Company that allows Providers to publish and sell content to Users.
  • „Content“ includes, without limitation, courses, video and audio files, documents, downloadable materials, live webinars, interactive features, and consultation sessions made available for purchase or access through the Platform.
  • „User Account“ means the personal account created by the User for accessing the Platform.
  • „Provider“ or „Coach“ means an independent third-party content provider that publishes, uploads, and manages Content on the Platform.
  • „Customer“ or „User“ means the individual who purchases, accesses, or consumes Content through the Platform.

 

  1. User Account and Registration

3.1 To access most services offered on the Platform, you must register and maintain a User Account.

3.2 You must be at least 18 years old or have reached the age of legal majority in your jurisdiction to register and use the Platform. By registering, you confirm that you meet this requirement.

3.3 When registering, you agree to provide accurate, current, and complete information and to update it promptly if any information changes. You are solely responsible for ensuring the accuracy of your registration data, including your email address, which will be used for official communications.

3.4 You are responsible for safeguarding your login credentials and for any activities conducted under your User Account. You agree not to share your credentials with any third party or to allow any other individual to access your account.

3.5 The Company reserves the right to suspend or terminate your account at any time if there is reason to believe that the account is being used in violation of these Terms, in connection with fraudulent activity, or in a manner harmful to the Platform or its users.

3.6 You may terminate your User Account at any time by using the account deletion functionality or by contacting customer support. Upon termination, you will lose access to all purchased Content, unless otherwise specified.

 

  1. License Grant and Access to Content

4.1 Upon purchase of Content, the Platform grants you a limited, non-exclusive, non-transferable, revocable license to access and use such Content for your personal, non-commercial, educational purposes only.

4.2 This license does not allow you to:

  • Reproduce, distribute, or publicly display the Content;
  • Modify, translate, or create derivative works from the Content;
  • Share, resell, sublicense, or lease access to the Content;
  • Circumvent any digital rights management technology or security features.

4.3 Access to Content is provided for the period stated at the time of purchase. If no period is specified, the Platform will endeavor to maintain access for a minimum of one year but does not guarantee indefinite access.

4.4 The Platform may, at its discretion, remove or disable access to Content due to legal, policy, or operational reasons.

4.5 Providers are prohibited from granting direct licenses to Users. All rights and access are granted exclusively by the Platform.

 

  1. Pricing, Payment, and Taxes

5.1 All Content prices are listed on the Platform’s website. The Platform reserves the right to adjust pricing at its sole discretion.

5.2 You agree to pay all fees associated with your purchases using a valid payment method (e.g. vouchers). By providing payment information, you authorize the Platform and its payment processors to charge your selected method for all charges incurred.

5.3 If your payment fails or is reversed, the Platform may suspend or revoke your access to the Content.

5.4 The Platform may offer promotions, discount codes, or free trial periods at its discretion. Promotional pricing is only valid for the period stated and is non-renewable unless expressly agreed.

5.5 Unless otherwise specified, all payments are final and non-refundable.

 

  1. User Conduct and Prohibited Behavior

6.1 You agree to use the Platform lawfully and in accordance with these Terms and all applicable local, national, and international laws.

6.2 You are prohibited from:

  • Posting or transmitting content that is unlawful, defamatory, obscene, or infringing;
  • Attempting to gain unauthorized access to the Platform or other accounts;
  • Interfering with the integrity or performance of the Platform;
  • Using the Platform to harass, threaten, or harm others.

6.3 The Company reserves the right to investigate and prosecute violations of this section to the fullest extent permitted by law and may involve and cooperate with law enforcement authorities.

 

  1. Intellectual Property

7.1 All intellectual property rights in the Platform, including its software, interface, design, databases, and trademarks, are owned by the Company or its licensors.

7.2 Content published by Providers remains their intellectual property. By uploading Content to the Platform, the Provider grants the Company a perpetual, worldwide, royalty-free, sublicensable license to use, distribute, display, host, market, and otherwise exploit the Content as part of the Platform’s operations.

7.3 Users receive only a limited license to access Content as described in Section 4. No ownership or copyright is transferred by purchase.

7.4 Any unauthorized use of the Platform’s or a Provider’s intellectual property constitutes a material breach of these Terms and may be subject to legal action.

 

  1. Platform Rights

8.1 The Platform reserves the right to modify, suspend, or discontinue any feature or aspect of the Platform, including access to any Content, without prior notice.

8.2 We may implement updates, patches, or other changes to improve the functionality, security, or compliance of the Platform, which may temporarily disrupt service. You agree that no liability shall result from such actions.

8.3 We may monitor usage patterns, content interactions, and technical logs in order to ensure compliance, enforce rights, detect fraud, or improve services. Monitoring may include automated and manual reviews.

8.4 The Platform reserves the right to remove, edit, or refuse to publish any content, user reviews, feedback, or submissions that violate these Terms or applicable law, or that may damage our reputation or community.

 

  1. Suspension and Termination

9.1 We may suspend or permanently terminate your User Account and access to the Platform, at our sole discretion, for any of the following reasons:

  • Violation of these Terms;
  • Fraudulent, abusive, or harmful behavior;
  • Repeated refund requests that suggest content abuse;
  • Use of the Platform in violation of applicable laws;
  • Legal or governmental request or order.

9.2 Upon suspension or termination, your access to purchased Content may be revoked without refund, unless such revocation contradicts mandatory consumer protection laws.

9.3 You may request account deletion at any time. Termination does not affect any accrued rights or obligations prior to the termination date.

 

  1. Disclaimers

10.1 The Platform and all Content are provided on an „as is“ and „as available“ basis without any warranties of any kind.

10.2 We make no guarantees that:

  • The Platform will be uninterrupted, timely, secure, or error-free;
  • The Content is complete, accurate, or suitable for your needs;
  • Any interaction with Providers will be professional, effective, or result in any desired outcome.

10.3 Users access Content, especially related to health, finance, psychology, or fitness, at their own risk. Such content is not a substitute for professional advice. We disclaim all responsibility for your use of such materials.

10.4 The Platform may contain links to third-party websites. We are not responsible for any external services or content and disclaim all associated liability.

 

  1. Limitation of Liability

11.1 To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of data, loss of revenue, or personal injury arising from the use or inability to use the Platform.

11.2 Our total aggregate liability for any claims arising out of or relating to these Terms shall be limited to USD 100 (one hundred US dollars).

11.3 Some jurisdictions do not allow exclusion or limitation of liability. In such cases, the above limitations apply only to the extent permissible under applicable law.

 

  1. Privacy

12.1 Your personal data is handled in accordance with our Privacy Policy.

12.2 By using the Platform, you consent to the collection, storage, processing, and transfer of your data as described in the Privacy Policy, including for the purposes of:

  • User account management;
  • Payment processing;
  • Customer service and dispute resolution;
  • Legal compliance and enforcement.

 

  1. Governing Law and Dispute Resolution

13.1 These Terms are governed by and construed in accordance with the laws of Georgia, without regard to its conflict of law principles.

13.2 Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Georgia.